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Pricing and Billing
Why are my Shipping and Order totals Estimates?
  Shipping is billed at Actual Freight. The Estimated Shipping charge is the average cost to ship similar value orders. This amount can change based on size and weight of packaging. You are not being charged the Estimated total that is displayed at time of checkout. This amount is only used as an initial authorization. When your order ships you will get a email with the actual total that was charged to your Credit Card. If the Actual Freight is higher then the amount Estimated, we will contact you to let you know and to see how you would like to proceed. Most orders will ship at a lower then estimated freight charge.
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in New Jersey, New York, or Texas.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. Charges will appear on your credit card statement as Sherman/WOWLine.com
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).

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